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Michelle James

Customer Success Manager - Outfit

Michelle is the Customer Success Manager for a number of UK universities who use Outfit, a software-as-a-service platform that enables teams to self-serve and create their own marketing materials, on-brand, at speed and cost effectively. She hopes to empower users to produce collateral for themselves giving everyone the tools to be brand ambassadors without being shut down by the brand police.

Having worked in HE for over 10 years, with many of those being within a university marketing department, Michelle understands the pressures and constraints that can be present day to day, and the pain of being one of many waiting for the in-house design team to produce the collateral you need.