Director of External Affairs,
University of Bradford
Mark has spent over 30 years in Marketing and CRM in a variety of high profile private and public sector organisations worldwide. In his early years he was Head of Marketing at NatWest Bank, Marketing Director for Principality Building Society in Wales and Head of Customer Management for Royal & Sun Alliance (responsible for leading Customer Management for the launch of MORETH>N Insurance), before running his own CRM consultancy, helping over 35 companies worldwide to develop effective customer management practices. He was instrumental in setting up Confused.com (the UK’s first ever insurance aggregator) before taking up a senior interim management career with organisations such as Open University, Royal Bank of Scotland Group, Yell Group, British Airways and Barnardo’s. He has previously been Director of Marketing, Recruitment and Sales for City University London and the University of West London. Since June 2013 he has been Director of External Affairs for the University of Bradford. He is also a Board Member of Bradford UNESCO City of Film, an Advisory Board Member of the Bradford Literature Festival, Governor at Leeds City College, Board Member of Active Bradford and Chair of the Advisory Board for Theatre in the Mill.